🔐 Privacy Policy – Acadvia

At Acadvia, we are committed to protecting your privacy and ensuring the security of your personal data. This policy explains how we collect, use, store, and protect your information.

1. Data We Collect

We may collect the following personal information from you:

• Full name
• Email address
• Country of residence
• Language preferences
• Account activity and usage data
• Communications and feedback

We collect this data when you create an account, book or attend lessons, or interact with our platform.

2. How We Use Your Information

We use your personal data to:

• Create and manage your account
• Facilitate communication between students and teachers
• Process lesson bookings and payments
• Improve our services and personalize your learning experience
• Send important updates or service-related messages

We do not use your data for any purposes unrelated to the services we provide.

3. Payment Security

Your payment details are processed securely through reputable third-party payment service providers. We do not store any payment information on our servers.

4. Cookies and Tracking

We use cookies and similar tracking technologies to:

• Enhance site functionality
• Analyze usage patterns
• Personalize your experience

You can manage your cookie preferences via your browser settings. We only use tracking tools with your consent, where required.

5. Data Sharing

We do not sell or share your personal data with third parties, except:

• Payment service providers (for transaction processing)
• Legal authorities (if required by law)

All partners we work with follow strict data protection standards.

6. Data Retention

We retain your personal information only for as long as necessary to:

• Provide our services
• Fulfill contractual or legal obligations
• Resolve disputes or enforce agreements

When no longer needed, your data is securely deleted or anonymized.

7. Your Rights

You have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate or outdated information
• Request deletion of your data (subject to certain conditions)
• Withdraw consent where processing is based on consent

To exercise these rights, please contact our support team.

8. Data Protection Compliance

We comply with applicable data protection laws and regulations, including:

• GDPR (General Data Protection Regulation)
• Any local privacy laws relevant to your region

9. Contact Us

If you have questions about this policy or how your data is handled, please contact us at:
📧 [support@acadvia.com]